We’re your pet’s backup plan.

If something happens to you, we help initiate your pet’s care plan so your pet isn’t left alone. We detect missed check-ins and alert your contacts with the information and guidance they need to step in quickly.

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Peace of mind if you can’t be there

Family and friends want to help—but they need a plan. The Promise Plan makes sure your pet isn't left without one. When you're unresponsive to our check-ins, we spring into action: contacting your network in order, sharing your pet's care plan and guiding the first available person to step in. Preparation—not hope—keeps your pet cared for.

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Secure Data Storage

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Personalized Check-Ins

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Quick Response Time

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Cancel Your Plan Anytime

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Woman-Owned Business

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Secure Data Storage

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Personalized Check-Ins

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Quick Response Time

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Cancel Your Plan Anytime

  • pet emergency plan, what happens to pets when owners are hospitalized, plan for your pet after death

    Woman-Owned Business

Smart Check-ins

Automatic, contactless check-ins on your schedule make sure your plan activates when you need it. If you’re unresponsive, we initiate your pet’s care plan by alerting your designated contacts.

Protection made simple

Support for your pet when life takes an unexpected turn

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Guided Response

We contact your chosen contacts in your set order until someone confirms your pet’s care. We provide step-by-step guidance and share your stored care details and essential information.

Secure Readiness

We securely store your pet’s care details, instructions and essential information. We send periodic reminders to help you keep everything current, so your plan is ready when you need it.

Smart Check-ins

Automatic, contactless check-ins on your schedule make sure your plan activates when you need it. If you’re unresponsive, we initiate your pet’s care plan by alerting your designated contacts.

Guided Response

We contact your chosen network in your set order until someone confirms care for your pet. We provide step-by-step guidance and share your stored care details and essential information.

Secure Readiness

We securely store your pet’s care details, instructions and essential information. We send periodic reminders to help you keep everything current and organized, so your plan is ready when you need it.

A plan personalized to your wishes and your pet’s needs.

See Plan Pricing

When time matters, a plan makes the difference

How The Promise Plan compares

Planning Options: The Promise Plan vs. No Plan vs. Leave Notes

How your pet's care and response process differ depending on your level of preparation.

The Promise Plan No Plan Leave Notes
Response Time Prompt outreach to your contacts after failed check-ins. Delayed at best. No one knows there's a problem. Delayed at best. No one knows there's a problem.
Pet Care Details Centralized and secure with unlimited updates. Scattered and difficult—or even impossible—to find. Often forgotten, unknown to others or out of date.
Care Coordination Escalation until someone confirms they can step in. No plan or coordination once an issue is discovered. Relies on other finding your notes and choosing to act.
Outcome for Pet Care can begin quickly once a contact confirms they'll step in. Unknown and at risk—your pet's care depends on chance. Unclear and unreliable—depends on finding your notes.

You can leave your pet’s care to chance—or have a plan that acts fast when you can’t.

Start Your Plan
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By the numbers

Why preparation protects your pet

  • pet emergency protection plan, pet guardian plan, pet safety monitoring, pet emergency response, pet rehoming service, pet protection if hospitalized, pet surrender due to owner death, pets left alone after hospitalization

    68% of owners don't have a plan for their pet in an emergency.

    Emergencies aren’t planned—preparation is.

  • pet emergency protection plan, pet guardian plan, pet safety monitoring, pet emergency response, pet rehoming service, pet protection if hospitalized, pet surrender due to owner death, pets left alone after hospitalization

    1 in 4 adults faces an unexpected emergency each year

    Emergencies don’t wait for preparation.

  • pet emergency protection plan, pet guardian plan, pet safety monitoring, pet emergency response, pet rehoming service, pet protection if hospitalized, pet surrender due to owner death, pets left alone after hospitalization

    Dogs and cats are able to survive only 3 days without water.

    Without a plan, your pet’s life could be at risk.

  • pet emergency protection plan, pet guardian plan, pet safety monitoring, pet emergency response, pet rehoming service, pet protection if hospitalized, pet surrender due to owner death, pets left alone after hospitalization

    6 million dogs and cats entered U.S. shelters last year.

    Many had loving homes—just no plan.

  • pet emergency protection plan, pet guardian plan, pet safety monitoring, pet emergency response, pet rehoming service, pet protection if hospitalized, pet surrender due to owner death, pets left alone after hospitalization

    10% of surrenders are from owner death or incapacitation.

    Without a plan, your pet is not protected.

  • pet emergency protection plan, pet guardian plan, pet safety monitoring, pet emergency response, pet rehoming service, pet protection if hospitalized, pet surrender due to owner death, pets left alone after hospitalization

    Every fifty seconds, a pet's life is ended in a shelter.

    Loss can be preventable with a plan.

Protect your pet by planning ahead before an emergency.

Too many pets are lost after owner emergencies. The Promise Plan turns preparation into action—so your pet is never left without a plan.

Start your pet’s care plan today.

Give your pet lasting protection—with a plan that activates when life doesn’t go as planned.

Start your pet’s care plan today.

Give your pet lasting protection—with a plan that activates when life doesn’t go as planned.

See Plan Pricing
Start Your Plan