Your pet's backup plan, ready when you need it.
The Promise Plan coordinates emergency pet care if you ever need it. We check in with you on your schedule — if you don't respond, we contact your designated contacts and activate the care plan you've already built.
No response received.
Outreach to Max's contacts is underway.
WHAT IS THE PROMISE PLAN?
Emergency pet care coordination, built around your plan
We check in by your choice of text or voice call. When it's clear you can't respond, we reach out to your contacts according to the plan you have already designed.
Customized Check-ins
We reach out on your schedule. No response after a set number of attempts triggers outreach to your designated contacts.
Human-led Outreach
When a contact confirms they'll step in for your pet, we share everything they need from your plan to care for your pet.
Clear Instructions
Your pet's full care plan lives in your portal — updated, organized, and ready the moment it's needed.
HOW IT WORKS
Built before you need it, and ready if you do
Design exactly how your pet's life should look if someone ever needs to step in.
Create your plan
Design your pet's complete care profile and your exact wishes for any scenario. Everything your pet needs is in one place.
Choose your contacts
Select who we contact and in what order. We handle consent forms so everyone is ready before your plan is ever needed.
Set your schedule
Respond to a text or call on your schedule. If you don't respond after two follow-ups, we coordinate care for your pet.
WHY PLAN?
Because they depend on you
Your pet trusts you completely. The Promise Plan helps you honor that trust, even when you can't be there.
Human-led outreach to contacts after failed response.
Delayed at best. No one knows there's a problem.
Delayed at best. No one knows there's a problem.
Organized and secure portal that can be updated anytime.
Scattered and difficult, or even impossible, to find.
Often forgotten, unknown to others or out of date.
We coordinate your pet's care directly with your contacts.
No plan or coordination once an issue is discovered.
Relies on others finding your notes and choosing to act.
Quick, protocol-led care when your contact confirms.
Unknown and at risk as outcome depends on chance.
Unreliable as outcome depends on finding notes.
STORIES
Real plans, real peace of mind
“After my surgery, I couldn't care for Biscuit for three weeks. My neighbor Sarah received everything she needed within minutes of my plan activating. Biscuit didn't miss a single meal or medication.”
Margaret T.
Portland, OR
Biscuit, 8-year-old Corgi
“I live alone and always worried about what would happen to Luna if something happened to me. The Promise Plan gave me peace of mind I didn't know I needed. It's one less thing to worry about.”
David R.
Austin, TX
Luna, 4-year-old tabby cat
“Setting up our plan took 15 minutes. Both our dogs have complex medication schedules, and knowing our daughter has instant access to everything if needed is invaluable.”
The Hendersons
Chicago, IL
Two senior rescue dogs
Your pet deserves a plan.
Start yours today.
Set up once. Update anytime. Peace of mind when it matters most.