If something happens to you, your pet has a plan.
The Promise Plan helps ensure your pet is cared for immediately and responsibly if you’re unreachable, incapacitated or worse.
Custom Check-Ins
Secure Data Storage
Quick Response
Update Plan Anytime
Cancel Anytime
Woman-Owned
Common scenarios
How The Promise Plan facilitates pet care
Here’s how our system helps prevent pets from being left without care in common situations.
Sandra’s family loves her, but they’re busy and don’t always check in. If something unexpected happens, her dog could be left without care. The Promise Plan automates her daily check-ins and, if she doesn’t respond, reaches out to her chosen contacts with her care instructions so they can step in.
Alex lives with a chronic health condition that can cause unconsciousness. Without The Promise Plan, his pets could go hours or days before anyone notices he hasn’t checked in. With automated check-ins and outreach to his contacts, his pet’s care plan can start quickly by Alex’s friends and family.
Luke’s friend helps with his pets, but while that friend is away, Luke is hospitalized. Without The Promise Plan, no one might notice for days. Because his contacts are automatically notified when he’s unresponsive to a check-in, help can be arranged without delay and according to his instructions.
When Ana passes away unexpectedly, her family is not close by to step in for her cats. Without The Promise Plan, her cats might be left alone for days. With her local contacts already listed and her instructions stored securely, her plan is shared and her pets’ care begins after a missed check-in.
When the unexpected happens, preparation matters
How The Promise Plan works—from alert to action
Enroll
Build a plan personalized to your wishes and your pet’s needs. We securely record your care instructions, emergency contacts and essential information—so that your plan is ready when needed.
Alert
Our system runs automatic, contactless check-ins by text or call at your chosen frequency. If a check-in and subsequent follow-up messages go unanswered, your care plan is triggered.
Coordinate
Once your plan is triggered, we reach out to your contacts in your chosen order and based on your instructions. We guide them step-by-step with your pet’s care info so they can begin care for your pet quickly.
Why preparation matters for your pet
By the numbers
How preparation changes your pet's care
With a plan vs. without one
Planning Options: The Promise Plan vs. No Plan vs. Leave Notes
The Promise Plan
No Plan
Leave Notes
Response Time
Pet Care Details
Care Coordination
Outcome for Pet
Built for real life. Not best-case scenarios
What this is—and isn’t
The Promise Plan is not pet insurance and not boarding. It’s a preparedness and coordination system. It exists to ensure your chosen contacts know what to do and how to act for your pets if you’re unresponsive to our check-ins.
How plan activation works
If you miss scheduled check-ins, we follow a defined escalation process to confirm your status. Only when you’re confirmed unreachable does your plan activate—exactly according to your instructions and pet care plan.
Who’s involved in your plan
You choose the people, caregivers and your pet's plan in advance—not us. If you are unresponsive to our check-ins, we coordinate your pet's plan, but decisions remain guided by you, not guesswork.
Why this exists today
Most emergency plans fail not because people don’t care—but because there hasn't been a clear system. We exist to help ensure your pet's care doesn’t depend on chance and guesswork during critical moments.
You remain in control. Your plan only acts when it truly needs to.
Your plan coverage and pricing
Your plan is a communication and coordination system that doesn’t turn off—built to respond when you can’t.
The Promise Plan
Overview
The Promise Plan is a digital communication and coordination system with automatic, contactless check-ins on your chosen schedule. If you don’t respond to a check-in and two subsequent follow-ups, your plan activates. We begin outreach to your chosen contacts in your set order until someone confirms care for your pet. Once care is confirmed, we guide your contact step by step through your pet’s plan—helping ensure your instructions are followed as written. Your instructions, pet care plan and information are securely documented so your plan is ready when it's needed.
What's Included
When you can’t be there, preparation can.
We keep your pet’s care info and trusted contacts connected—so help can start without hesitation.
