We're your pet's backup plan.

If something happens to you, we help initiate your pet’s care plan so your pet isn’t left alone. We detect missed check-ins and alert your contacts with the information and guidance they need to step in quickly.

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Peace of mind if you can’t be there

Family and friends want to help—but they need a plan. The Promise Plan makes sure your pet isn't left without one. When you're unresponsive to our check-ins, we spring into action: contacting your network in order, sharing your pet's care plan and guiding the first available person to step in. Preparation—not hope—keeps your pet cared for.

Custom Check-Ins

Secure Data Storage

Quick Response

Update Plan Anytime

Cancel Anytime

Woman-Owned

Current enrollment open · Service coverage begins March 2026

Protection made simple

Support for your pet when life takes an unexpected turn

Smart Check-Ins

Automatic, contactless check-ins on your schedule make sure your plan activates when you need it. If you’re unresponsive, we initiate your pet’s care plan beginning with alerting your designated contacts.

Guided Response

We reach out to your chosen contacts in your set order until someone confirms they'll step in for your pet’s care. We provide step-by-step guidance and share your stored care details and essential information.

Secure Readiness

We securely store your instructions, pet’s care details and essential information in one place. We send periodic reminders to help you keep everything up to date, so your plan is ready when you need it.

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When time matters, a plan makes the difference

How The Promise Plan compares

Planning Options: The Promise Plan vs. No Plan vs. Leave Notes

How your pet's care and response process differ depending on your level of preparation.

The Promise Plan

No Plan

Leave Notes

Response Time

✓ Prompt outreach to your contacts after failed check-ins.

✗ Delayed at best. No one knows there's a problem.

✗ Delayed at best. No one knows there's a problem.

Pet Care Details

✓ Organized and secure storage with unlimited updates.

✗ Scattered and difficult, or even impossible, to find.

✗ Often forgotten, unknown to others or out of date.

Care Coordination

✓ Escalation until someone confirms they can step in.

✗ No plan or coordination once an issue is discovered.

✗ Relies on other finding your notes and choosing to act.

Outcome for Pet

✓ Care can begin quickly once a contact confirms care.

✗ Unknown and at risk as outcome depends on chance.

✗ Unreliable as outcome depends on finding notes.

You can leave your pet’s care to chance—or have a plan that acts fast when you can’t.

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Why preparation helps protect your pet

By the numbers

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68% of owners don't have a plan for their pet in an emergency.

Emergencies aren’t planned. Preparation is.

1 in 4 adults faces an unexpected emergency each year.

Emergencies don’t wait for preparation.

Dogs and cats are able to survive for only 3 days without water.

Without a plan, your pet’s life could be at risk.

6 million dogs and cats entered U.S. animal shelters last year.

Many had loving homes—just no plan.

Every fifty seconds, a dog or cat's life is ended in an animal shelter.

Loss can be preventable with a plan.

10% of surrenders are from owner death or incapacitation.

Without a plan, your pet is not protected.

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Start your pet’s care plan today.

Give your pet lasting protection—with a plan that activates when life doesn’t go as planned.

Start Your Plan

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