The Promise Plan provides communication and coordination tools that help coordinate care for pets when owners can't. We are not an emergency response service and do not provide medical, veterinary or legal care. All actions and care are carried out by the pet owner's designated contacts or guardians. Plan activation and coordination rely on the accuracy of information provided by the user. The Promise Plan cannot guarantee response times, outcomes or the availability of designated contacts. Check-ins and notifications depend on device connectivity and third-party communication networks, which may affect delivery. By enrolling, you consent to receive automated check-in messages from The Promise Plan. Message and data rates may apply.