Because Your Pet Deserves
A Reliable Backup

A system built on preparation, connection, and trust — so care never falls through the cracks.

If something happened to you today, would your pet be cared for tonight?

These scenarios are more common than you might think. The Promise Plan helps ensure your pet is never left wondering where you are.

Living alone with no backup plan

Single-occupancy households have no immediate point of contact to identify an emergency or ensure a pet receives care.

Click to see a real scenario

Real World Scenario

Emily's family doesn't always check in. If something unexpected happens, her dog could be left without care. The Promise Plan reaches out to Emily daily, and if she doesn't respond, we contact her family to step in.

An unexpected medical emergency

Without a documented plan, no one has the information needed to locate, access, or care for your pet.

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Real World Scenario

Sarah was in a car accident. Her cat Whiskers waited alone. When she didn't respond to The Promise Plan, her neighbor was alerted within the hour. Her neighbor had Whiskers fed and safe before midnight.

A long-term health condition

Chronic conditions that cause sudden incapacitation can leave a pet without care before anyone is notified.

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Real World Scenario

Alex has a condition causing sudden unconsciousness. Without a documented plan, his dog Benji could go unnoticed for days. When his plan activated, his care instructions reached his friend within 30 minutes.

The unthinkable happens

If something unexpected happens, who would know to check on your pet — or have what they need to step in?

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Real World Scenario

When Michael passed unexpectedly, his cats Luna and Shadow could have ended up in a shelter. Instead, his son received care instructions immediately. They found their new home within days.

Why Protection Helps Protect Your Pet

1 in 4

adults visits an emergency department every year. When life gets unpredictable, does your pet have a plan for their care?

NCHS

63%

of patients said pet care challenges during hospitalization hurt their health, recovery, or decision to seek care.

Journal of Patient Experience

9 in 10

pet owners who considered delaying medical treatment said they'd delay their own care until their pet's care was secured first.

One Health

10%

shelter surrenders is tied to owner illness, incapacity, or death, resulting in pets losing their homes because no plan existed.

Shelter Animals Count

COMPARE YOUR OPTIONS

The Promise Plan vs. Alternatives

The Promise Plan
No Plan
Leave Notes
Response Time
Human-led outreach to contacts after failed response.
Delayed at best. No one knows there's a problem.
Delayed at best. No one knows there's a problem.
Pet Care Details
Organized and secure portal that can be updated anytime.
Scattered and difficult, or even impossible, to find.
Often forgotten, unknown to others or out of date.
Care Coordination
We coordinate your pet's care directly with your contacts.
No plan or coordination once an issue is discovered.
Relies on others finding your notes and choosing to act.
Outcome for Pet
Quick, protocol-led care when your contact confirms.
Unknown and at risk as outcome depends on chance.
Unreliable as outcome depends on finding notes.